Avantra support
Find out how to get help and use our support portal
We are so glad you are here. Let's get started! Your home for support at Avantra This is your home for everything you will need to install, run ...
Tue, 23 Feb, 2021 at 12:36 PM
This document describes the Avantra support process. Before you contact us Before contacting us, please check: Сomprehensive online documentation Our ...
Tue, 23 Feb, 2021 at 1:16 PM
To raise a ticket with the Avantra team via our support portal at support.avantra.com, login and select the option for "New Support Ticket" as sho...
Tue, 23 Feb, 2021 at 2:45 PM
Ticket status is one of the main ticket fields that helps users and support agents track the progress and define business rules in the system. At the mo...
Tue, 23 Feb, 2021 at 3:07 PM
The following table will be updated periodically to show release information and end-of-maintenance information for various Avantra versions: Release Nam...
Mon, 16 Jan, 2023 at 11:15 PM
What are the changes about? Starting from June 1, 2021, we will change the way we notify our customers of ticket responses. Ticket update notifications tha...
Wed, 28 Apr, 2021 at 10:13 AM
During December 2021 and through January 2022, Avantra will be making some minor changes to our Avantra Software Activation services. These are the services...
Fri, 10 Dec, 2021 at 9:16 AM