Getting Started

Welcome to Avantra support
We are so glad you are here. Let's get started! Your home for support at Avantra This is your home for everything you will need to install, run ...
Wed, 19 Feb, 2020 at 3:38 PM
Raising a support ticket
To raise a ticket with the Avantra team via our support portal at support.avantra.com, login and select the option for "New Support Ticket" as sho...
Tue, 30 Jun, 2020 at 4:20 PM
Understanding your ticket status
Ticket status is one of the main ticket fields that helps users and support agents track the progress and define business rules in the system.    At the m...
Mon, 7 Dec, 2020 at 3:37 PM
Using your Avantra license - FAQ
General information about the license The license is implemented through a License file and is installed on the Avantra Master server. It contains the n...
Fri, 11 Dec, 2020 at 7:44 AM